At The Lip Mark Collection, we are committed to providing you with a seamless shopping experience and delivering your products in a timely manner. Please read our shipping policy carefully to understand how we handle shipping for your orders.
1. Order Processing Time
- All orders are processed within 3-5 business days (Monday through Friday, excluding holidays).
- You will receive a shipping confirmation email with tracking information once your order has been shipped.
2. Standard Shipping and Delivery Time
- Standard Shipping: 3-5 business days from the date of shipment.
- Delivery times are estimates and may vary based on location, carrier delays, and unforeseen circumstances.
3. International Shipping
- Currently, we only offer shipping within the United States. International shipping may be available in the future, so please check back for updates.
4. Address Accuracy
Please ensure that the shipping address you provide is complete and accurate. The Lip Mark Collection is not responsible for delays or lost packages due to incorrect or incomplete addresses. If you notice an error in your shipping address after placing an order, please contact us immediately at admin@thelipmarkcollection.com to make adjustments.
5. Shipping Delays
While we aim to ship orders on time, shipping delays may occur due to circumstances beyond our control, such as weather conditions, holidays, or carrier delays. Unfortunately, we are not responsible for delays caused by shipping carriers once the package has been dispatched.
6. Lost or Stolen Packages
Once your order is marked as delivered by the shipping carrier, it is considered successfully delivered. The Lip Mark Collection is not responsible for lost, stolen, or misplaced packages after delivery. If your package is missing or you believe it was stolen, please contact the carrier directly to file a claim.
7. Contact Us
If you have any questions or concerns regarding our shipping policy, or need assistance with your order, please don’t hesitate to contact us at admin@thelipmarkcollection.com. Our customer service team is here to assist you.
Agreement to Terms
By completing your purchase, you agree to the terms outlined in this Shipping Policy.